Introduction and Scope
This Privacy Policy describes how 62jl collects, uses, and protects the personal information of our users in the Philippines. By using our platform, you agree to the practices described in this document.
This policy applies exclusively to the 62jl platform. It does not apply to third-party websites, external payment portals, or other services you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.
Personal Information We Collect
We collect only the information necessary to provide a secure and compliant gambling experience.
Account & Identity
Details provided during registration used to create your unique account and verify your identity.
Verification Documents
Government-issued IDs and documents used to confirm your age and residency in the Philippines.
Payment Data
Transaction details and account identifiers used to facilitate deposits and withdrawals.
Gaming & Activity
Records of your wagers, game history, and transaction logs to manage your account balance.
Technical Data
IP addresses, browser type, device identifiers, and operating system used for security and optimization.
Support Communications
Correspondence between you and our support team regarding account queries or technical issues.
How We Collect Data
We gather information through three primary channels:
- Directly from you: Information you enter during registration, KYC verification, and support requests.
- Automatically: Data collected via cookies and server logs when you browse our site or use our app.
- Partner providers: Information received from our partner payment processors and verification services to ensure transaction legitimacy.
Why We Use Data
Your data is used strictly for the following purposes:
- Account Management: Creating and maintaining your user profile and gaming wallet.
- Financial Processing: Executing deposits and withdrawals via our payment partners.
- Compliance: Verifying that users are of legal age (18+) and resident in the Philippines.
- Security: Preventing fraud, detecting multi-accounting, and protecting against cyber-attacks.
- Personalization: Tailoring the user interface and content to improve your experience.
- Legal Obligations: Meeting the requirements imposed on gambling operators by Philippine law.
- Marketing: Sending promotional updates only if you have explicitly consented to receive them.
When We Share Data
We do not sell your personal data to third parties. We only share information with:
- Service Providers: Essential partners handling payments, identity verification, and technical infrastructure.
- Legal Authorities: When required to do so by applicable law, court order, or regulatory request in the Philippines.
How We Protect Data
We employ industry-standard security measures to safeguard your information:
- Encryption: All data transmitted between your device and our servers is encrypted.
- Access Control: Strict internal protocols limit employee access to sensitive user data.
- Isolation: Payment processing is handled through secure, isolated environments.
- Monitoring: Continuous system monitoring to detect and respond to unauthorized access attempts.
Cookies and Tracking
We use cookies to remember your preferences and enhance site security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.
Your Rights
Depending on applicable laws, you have several rights regarding your data:
- Access & Correction: Request a copy of your data or correct inaccuracies.
- Deletion & Portability: Request the erasure of your data or its transfer to another service.
- Objection & Withdrawal: Object to certain processing activities or withdraw your consent for marketing.
To exercise these rights, please contact our support team via the channels available on our Support Page.
Note: Even after an account is closed, we must retain certain data to comply with anti-money laundering (AML) and gambling regulations in the Philippines.
How Long We Retain Data
We retain your personal information for as long as your account is active. Once an account is deactivated, we keep the necessary data for a duration tied to the account lifecycle and the specific timeframes required by applicable law in the Philippines.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, we will take immediate action to close the account and remove the associated data.
Parents or guardians who believe a minor is using our platform are encouraged to report the account via our Support Page.
Cross-Border Transfers
To provide our services, some of our technical and payment partners may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page regularly to stay informed.
Contact Us
If you have any questions or concerns regarding your privacy or the processing of your personal data, please reach out to us through the official contact methods listed on our Support Page.